12.10.2012 | Austria

Forstinger ties up with S&T as an IT outsourcing partner

New customer for S&T: Forstinger Österreich GmbH is outsourcing its IT to S&T. As a vendor-neutral and Austrian outsourcing provider, S&T is an ideal solution partner for the well known retail chain company, which can not only come up with high quality and standardised outsourcing services but also the additional customisation that is necessary.

In addition to the workplace management, which includes managing the clients at the head office and the branches or the cash counter systems, S&T takes over the complete Data Center Outsourcing as well as hosting and operating the inventory management system that is based on IBM technology and a Citrix terminal server farm for the client area. While providing the server landscape, the experts at S&T focus on an extremely flexible and innovative virtualisation concept. In the future, S&T will also work in the areas of IT security and network infrastructure for Forstinger.

Forstinger is the number one in car accessories and spare parts retailing and the largest national dealer for car tyres in Austria since 50 years. The extensive network of branches places high demands on the IT in terms of availability and performance. As a professional IT solutions partner, S&T will provide short response and problem resolution times comprehensively to the 116 branches of Forstinger across Austria and will thus ensure an active IT support, which can be a crucial competitive advantage.

This is what Mag. Reinhold Pfeifer, the CFO of Forstinger says: "IT is one of the lifelines of every retail business. High availability, efficient processes and optimised costs are important factors of success for Forstinger as well. S&T can ensure short problem resolution times with their local presence across Austria. In addition, we are convinced about the high professional competence and flexibility displayed by S&T in the bidding process. We consider the collaboration between S&T and Forstinger as a very positive development for the coming years."

"Forstinger is an important reference customer for S&T! The project that we have own shows that we can come up with attractive, effective and high-quality solutions in the area of outsourcing", says Richard Neuwirth, Managing Director of S&T Austria, happily. "The five-year contract that has been signed is a proof of quality on one hand and also a sign of the market trend on the other hand. S&T is back! "

S&T AG is a systems supplier with branch offices in 17 Central and Eastern European countries like Austria, Slovenia, Poland, Romania and the Czech Republic. In addition to regional competency, this provider of IT solutions and professional services in the areas of hardware and software, consulting, integration and outsourcing, the strength of the company is its ability to provide services for multinational partners across countries and almost everywhere in Eastern Europe. The company employs about 1,400 people and is part of the Quanmax Group since 2011.